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Our commitments

  • pictofast delivery
  • picto(100%) secure payment
  • pictoOur customer service is at your disposal on the +33 (0)5 53 01 30 80. On Mondays to Thursdays: 8.30am to 12am and 1.30pm to 6pm. On Fridays: 8.30am to 12am and 1.30pm to 5pm.
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Terms and conditions of use

 

Order accepted

All orders are subject to these general sales conditions of the GENTIE nursery. The only binding documents between the two parties are the order form and the bill.

 

Availability

Orders are delivered in the order that they were received and subject to stock availability.


Delivery

All packages are delivered by a transporter or by the post. When the delivery arrives do not sign the receipt until you have verified the number and condition of the packages, any problems should be noted by you on the receipt. We have agreed with the transporter that all packages leave our nursery in perfect condition and that the transporter is responsible for any problems upon delivery.

 

Return guarantee

All claims concerning abnormal growth resumption must be made by the 30th of june following delivery and include a copy of the invoice.

 

Legal jurisdiction

For any dispute whatever cause or nature the competent authority is the Tribunal of Commerce in Agen, France.